FAQ – Yappyboo

Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping

How much does shipping cost?

Always Free!

Enjoy free standard shipping on all orders – no hidden fees or surprises!

How long does it take to receive product?

Free Standard Shipping: Delivery within 3-5 business days (or 6-9 business days during peak seasons or for specific products) – Always Free!

What shipping carriers do you use?

We use reliable shipping carriers to ensure your order arrives safely and on time. Specific carriers will be selected based on the shipping method chosen and your delivery location.

Where do you deliver?

Currently, we deliver across the United States. Please check back for updates as we expand our delivery areas!

Tracking & Delivery

When will my order be shipped?

Orders are typically processed and shipped within 1-3 business days. You’ll receive a confirmation email with tracking details once your order is on its way.

Can I change my delivery address?

Yes, you can change your delivery address as long as your order hasn’t been shipped yet. Please contact our customer service team as soon as possible to make any changes.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.

How do I know if I have received my complete order?

You will receive a shipping confirmation email that includes all items in your order. If any items are missing or incorrect upon delivery, please contact our customer service team immediately for assistance.